FAQs

Have questions? Find quick answers below, or reach out if you need more help!

Definitely! If you’re feeling a bit unsure about your design, we’re here to help. We’ll collaborate with you to craft and perfect your design until it’s just right and you’re thrilled with the result.

There are a few size restrictions due to our equipment, but we’re happy to accommodate unique requests whenever possible. Just reach out with your idea, and we’ll let you know what we can do!

To keep your customized apparel looking great for years to come, follow these simple care tips:

  • Turn Inside Out: Wash your garments inside out to protect the print.
  • Cold Water Wash: Use cold water and a gentle cycle.
  • Mild Detergent: Opt for a mild detergent, avoiding bleach or fabric softeners.
  • Air Dry: Lay your garments flat to air dry, and stay away from direct heat.
  • Iron Inside Out: If you need to iron, do so inside out using low heat and a protective cloth.
  • No Dry Cleaning: Avoid dry cleaning to keep your customization in top shape.

If you're shopping from our online collections, simply add your items to the cart and check out when you're ready. For custom apparel or specialty gifts, just send me an email—we'll go over the details together and bring your idea to life!

Our usual turnaround times are anywhere from a few days to two weeks, depending on how big and complex your order is. If you need it faster, we can arrange rush delivery for a bit extra—just let us know!

Yes, we do! We offer a flat rate shipping fee of $7.95 on all orders. Plus, enjoy free shipping on orders over $125! Just make sure to select Ship at checkout to have your order sent directly to you

Just let us know about your deadline when you first reach out. We’ll do our best to work with your timeline and get your order to you on time!

Every item from Simply Created is made to order, including those in our online collections. Because of this, we don’t offer returns or exchanges. However, if your product arrives defective, please reach out—we’ll happily make it right!

A 50% deposit is required for custom orders. If you need to cancel after production has started, the deposit is non-refundable. We appreciate your understanding